The Outbound Reality Check: Insights from 200 Sales Pros on AI and Authenticity

We spoke with 200 sales professionals to uncover the real challenges in outbound prospecting.The findings are clear: too many tools, too much manual work, and not enough authentic connection.Our survey highlights where sales teams struggle most — from sourcing to follow-ups to omni-channel execution.Discover the insights and see how orchestrated AI can simplify sales while keeping the human touch intact.

Key takeaways

  • Stale data and low response rates emerged as thetop-rated pain points, averaging 4.3/5 in severity
  • Over 70% of sales professionals rely on gut feelor inconsistent tools to prioritize leads.
  • Junior sellers spend upwards of 25 hours weekly on sourcing and composing outreach, while senior leaders cite the burden of visibility gaps and CRM data accuracy
  • Teams consistently rank lead sourcing, message personalization, and follow-up automation as the top areas for automation.
  • The implication is clear: traditional outbound methods, even when enhanced by isolated AI or workflow automation, are not delivering the speed, scale, or insight that modern sales organizations require
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